S.P.A.N.C.

This blog is meant to be a place for Sunnybrook Peri-Anesthesia Nurses (Pre-Admission Centre, Same Day Surgery, Post Anesthetic Are Unit and Surgical Short Stay Unit) to stay in communication with each other and to be up-to-date with concerns regarding the Peri-Anesthesia Department. The Purpose of S.P.A.N.C is •To re-implement a unit based council •to identify the unique role of the Peri-anesthesia nurse and to help staff from other areas understand what it is that we do •to create a collegial atmosphere for sharing our professional experiences within the subgroups of Peri-anesthesia •to facilitate open discussion and priority of issues relating to professional practice, education and research that impact on the quality of our work life and thereby affect positive outcomes for our patients and their families.

Monday, March 8, 2010

SAQ #24

HOW DOES THE TEAM RESPOND TO PEOPLE WHO ASK FOR SERVICES OR INFORMATION? YELLOW, HIGH PRIORITY
Summary of Related Standard(s)

6.3 The team responds in a timely way to requests for services and information. 6.4 The team gives potential clients, families, providers, and referring organizations information about the organization and its services.
Process Currently in Place - Evidence of Current Status
• OPANA Board of Director reps share information with other groups regarding current practices
• Pamphlet and booklets redesigned for PAC and also for SSSU
• PACU visitor policy
• Pre-op classes available in PAC
• Pre-op teaching in PAC and SDS
• Post-op/discharge teaching in SDS and SSSU
• f/u call made by SSSU nurses within 48 hours of discharge
• physicians are available via SMART page during business hours
Improvement Strategy / Action Plan
November 2009 - February 2010
1. Planning information kiosks for PAC
2. update pamphlets for specific surgeries in PAC and SDS/SSSU
March2010-onward
Late career initiate nurses working on pamphlets

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