July 3, 2008
Sunnybrook Health Sciences Centre
Short-Stay Unit
Attention: Ms. Carol Deriet
Dear Ms. Deriet:
Re: Recognition of Excellent Care
I was an outpatient at Sunnybrook on July 2, 2008, and would like to express my gratitude to the entire staff of the same day surgery unit. They were at all times caring, attentive, gentle and respectful. Without minimizing everyone's efforts in making my stay as comfortable and stress-free as possible, I do want to emphasize the superlative care provided to me by Kristen Gifford between 7:40 p.m. and 9:00 p.m. that evening.
Ms. Gifford was patient and kind, and even while assisting me with some very intimate tasks, always left me with my sense of dignity intact. She willingly explained the medical reasons behind my physical discomfort, and equally willingly repeated them to my husband. She was at all times empathetic and unhurried in the care she provided. She was a godsend, and I feel very lucky to have landed in her care. I told her how much I appreciated all she did for me, but I would have felt remiss if I did not more officially express my gratitude.
Sincerely,
Elisabeth Colson
No comments:
Post a Comment