Hello Mrs. Gragtmans,Thank you very much for your kind words.
I am very pleased that your experience at Sunnybrook was positive, and wish you a very speedy and healthy recovery.
I have copied the staff that you have mentioned in the email to let them know of your appreciation.
Kind regards,
Carol
Dear Caregivers,
In response to Debbie Jugmohan's call to inquire about my post-surgery condition,
I am glad for the opportunity to send you a note of appreciation for the excellent care, physical as well as emotional, before, during and after surgery.
From the moment we arrived at the 'Same Day Surgery' department, we have felt that we were in caring hands.
The fact that all stages of the procedure were explained beforehand and our questions were answered, contributed to our feeling secure and at ease.
We very much appreciated the gesture of Dr. Nedzelski's team to introduce themselves to us just before entering the operation room and nurse Christina's smiling face seemed to promise a perfect outcome!
Thank you for your expertise and dedication!
My time in the overnight room has been made comfortable by the loving care of my attendants, of whom Stanla was the main caregiver. I did not ask names, probably was too dozy!
A big and heart-felt "Thank you!" to all those who made my hospital stay a comfortable experience.
Sincerely,
Loeky Gragtmans
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