S.P.A.N.C.

This blog is meant to be a place for Sunnybrook Peri-Anesthesia Nurses (Pre-Admission Centre, Same Day Surgery, Post Anesthetic Are Unit and Surgical Short Stay Unit) to stay in communication with each other and to be up-to-date with concerns regarding the Peri-Anesthesia Department. The Purpose of S.P.A.N.C is •To re-implement a unit based council •to identify the unique role of the Peri-anesthesia nurse and to help staff from other areas understand what it is that we do •to create a collegial atmosphere for sharing our professional experiences within the subgroups of Peri-anesthesia •to facilitate open discussion and priority of issues relating to professional practice, education and research that impact on the quality of our work life and thereby affect positive outcomes for our patients and their families.

Thursday, May 15, 2008

Great Work!

WOW! The nurses in SSSU must be gushing with all the kind words they've received from their patients! Here is another letter:

Hello Carol,

This quick note is intended to provide feedback regarding your staff in the Short Stay unit at Sunnybrook hospital. I had out-patient surgery on Friday May 9, 2008 however I was unable to go home that evening because my blood pressure was too low and I was experiencing severe dizziness. I was admitted into the Short Stay unit where your staff went above and beyond to help me through the initial recovery. In particular Maggie was available to assist me "on demand" in getting in/out of bed to use the washroom, she allowed my husband to stay well beyond visitor hours and allowed him to re-enter the hospital at 10pm so he could bring me a special meal to accommodate my food allergy. She also tried on several attempts to reach my doctor to inform him that I was staying in the hospital overnight. I was released the next morning and am still recovering at home but I wanted to send a quick note to thank you and your staff for not only providing me with much needed help during the first 12 hours after my surgery but also for making my brief stay in the hospital as comfortable as possible. Thankfully my experience with hospitals has been minimal so far but I am happy to see that Sunnybrook has staff that is accommodating and attentive.

Once again, thank you.

Sincerely,

Katerina M
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