
The following email was forwarded from Carol:
To Whom it May Concern:
My husband, John Eason, was at Sunnybrook Health Sciences Unit on Wed. May 7th for Same Day Surgery to have a tumour removed from his bladder at 9:30 a.m. He was very nervous about the procedure and we would like to take this opportunity to thank everyone for his excellent care. The staff’s good sense of humour helps to put patients at ease. When Christopher and Chris came to move the bed upstairs to the operating area they began with introducing themselves as well as explaining the next step in the day. Small gestures like this do make a difference. It also seemed apparent that the staff on duty that day enjoyed their jobs and demonstrated that they understood the patient’s needs.
Please keep up the great work.
Thank you.
John and Jill E.
Great work Same Day Surgery!
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